Cant Recall Password

scooten19
scooten19
Community Member
in Mac

I set up a subscription this morning. I went to login to in a few hours and no passwords work. If I delete the account do I just go thru the steps again as if a new membership, receive a new key and my passwords wi be downloaded from iCloud? thank you

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @scooten19!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.

    Looking forward to your message!

This discussion has been closed.