I forgot my Master Password, I have recovery key.

LeaLaw2020
LeaLaw2020
Community Member

I forgot my Master Password, I have recovery key. I can't access my account from my Mac, but I can still access my account from my iPhone. What can I do Please?! Thanks.


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Referrer: forum-search:I forgot my Master Password,

Comments

  • Zaka7
    Zaka7
    Community Member

    @LeaLaw2020 Assuming you have a membership, I don't think you have a recovery key, but you have a secret key which you need alongside your Master Passwrod. If however you can still access your account on your iPhone, there should be an item saved in your vault with your master password automatically?

  • LeaLaw2020
    LeaLaw2020
    Community Member

    Solved it, thank you for your help.

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update @LeaLaw2020! I am glad to hear this :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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