Won't accept master password after changing it

aoc124
aoc124
Community Member

Hi, I went to change my master password today and I kept getting the dialog that it was too short even though it was quite long. I tried a bunch of different things. Then, all the sudden the dialog box quit, and I got spit out to the regular interface. Now, my 1Password won't accept my master password or any of the options that I put in. Please help!


1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: MacOS Mojave
Sync Type: Not sure
Referrer: forum-search:won't accept master password

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @aoc124! Welcome to the forum!

    I see that my colleague Garrett is already helping you via email. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion, let's continue the conversation via email.

    ref: RYM-26719-481

This discussion has been closed.