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Just restored my iphone 6

Community Member

I have my user name and master key, but I don't have the secret key. How can I log in?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • Hi @sironne

    Do you have a membership subscription? If not, then you wouldn't select the sign-in option from the welcome screen. Instead you'd need to scroll down and select the sync service that you were previously using to sync your data. You'd only have an account on (and thus a Secret Key) if you have a subscription. Does that help? Please let me know.


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