I can't get X to save the complete login to CNET

jmjm
jmjm
Community Member
edited February 2020 in 1Password in the Browser

The login can be accessed on this page: https://www.cnet.com/profiles/

Going with the USE EMAIL option, I am unable to successfully save the email page to 1P X. (So in the end I must manually enter the email address and then I can use autofill to enter the password to the site).

Can you take a look to see if you can recreate similarly?

PS: Doing a quick search I see this thread from May 2019:

https://discussions.agilebits.com/discussion/103978/1password-extension-is-breaking-cnets-log-in-form

(Is my issue related in anyway?)


1Password Version: X
Extension Version: Not Provided
OS Version: Windows
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @jmjm!

    When this happens, do you mean that you don't even see the 1Password X icon appear in the email field on the website?

  • jmjm
    jmjm
    Community Member

    No. I see the 1PX icon just fine for the email field. Clicking on the icon gives this as expected:

    But then subsequently clicking the CNET suggestion results in this:

    (That is but nothing gets filled in).

    And so I must manually type in the email address and then it takes me to the next page, at which point I can click on the 1PX icon to fill in the password.

  • jmjm
    jmjm
    Community Member

    (I am unable to save the email address as part of the login)

  • ag_ana
    ag_ana
    1Password Alumni

    @jmjm:

    I have tested it here right now, and I was able to get 1Password X to fill my email address in the email field. What version of 1Password X are you currently using, and in which browser and browser version?

  • jmjm
    jmjm
    Community Member
    edited February 2020

    Hello @ag_ana . I am using 1.17.0 with chrome 79.0.3945.130.

    (I just tried it again and you are correct it does work. I apologize)

  • ag_ana
    ag_ana
    1Password Alumni

    @jmjm:

    No worries at all, thank you for the update! I am glad to hear that things are working for you too now :)

This discussion has been closed.