Can't change my account profile avatar photo (family organizer account)

3password
3password
Community Member
edited February 2020 in Families

Solved.
Change the language to English. Then can modify/

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @3password!

    What language was your 1Password set to before you switched to English? I would like to test this to make sure this doesn't happen.

  • 3password
    3password
    Community Member

    Hi @ag_ana
    The language before I switched to Eng was Simplified Chinese.
    In Chinese version, you can't change the avatar through web version.

  • ag_ana
    ag_ana
    1Password Alumni

    @3password:

    I have just tried this here and I was able to change my avatar even when I set my language to Chinese. Do you remember the error message that you saw when you tried to do this on your machine?

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