1Password 6 and 7 confusion...

pizzeriaitalia
pizzeriaitalia
Community Member
in Mac

Hi everybody, I have recently upgraded to OS X Catalina 10.15.3 (19D76) and I now have both 1Password6 and 7 in my Application folder (I didn't download the 7 version - I really don't know why it's there). I have used 1Password 6, and was quite happy with it and, yes, I am aware of the Safari extension issue.. the 6 version was a paid license, not a subscription and I now can't access it anymore as any action is now "taken care of" from the 7 version... I even considered buying the 7 license (not the subscription) but I don't get the chance to get the license from within the app... any suggestion? Thanks

1Password Version: 7.4.1 and 6.8.9
Extension Version: Not Provided
OS Version: OS X 10.15.3 (19D76)
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @pizzeriaitalia! Welcome to the forum!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.

    Looking forward to your message!

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