Mac OS Version 10.14.6 will not sync with other devices

Michael_Davidson
Michael_Davidson
Community Member

Signed up for Family trial. Loaded Mac OS without issue. Created new logins. However they will not sync with Android phone. Also, cannot see logins when I access the account online. That you


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Comments

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  • williakz
    williakz
    Community Member

    Mine syncs OK (I can see changes on other devices immediately) but it does not update the 1P7M desktop display with changes unless I switch vaults then switch back.

  • @Michael_Davidson

    I see you submitted a ticket let's continue the discussion there, to prevent duplication of efforts. Someone will get back to you as soon as possible.

    ref: XDQ-32298-846

  • @adam1991

    it seems to sync only if/when I manually lock it.

    That is the best way to trigger a manual sync.

  • Michael_Davidson
    Michael_Davidson
    Community Member

    No luck. When I log in to web based site, cannot see logins created on Mac OS app. Cannot see on Chrome app I have installed on another computer.

  • ag_ana
    ag_ana
    1Password Alumni

    @Michael_Davidson:

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    ref: XDQ-32298-846

This discussion has been closed.