MacOS App freezes
Hi recently I've noticed that the MacOS version of the app freezes a lot. When I auto fill or edit an existing password the color wheel is showing and interrupting my workflow.
1Password Version: 7,4,1
Extension Version: use safari 7,4,1
OS Version: 10,15,3
Sync Type: 1Password
Comments
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Welcome to the forum, @hmook! I'm sorry for the trouble. Have you noticed any pattern to this behavior? Does it happen any time you're running 1Password? Only after a fresh restart? Only after you've been using your computer for a long time? Something else? Also: have you restarted your Mac since you began noticing the issue, and if so, what was the result?
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Hi Lars, it occurred when I did a specific search and two results a (web) login and email account came up. This happend a few times on the same search.
I’ve rebooted and closed/ updated 1Password0 -
Yes I had the same issue yesterday. After I’ve updated.
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Thank you for the confirmation. Can you please generate a diagnostics report from your Mac the next time this happens, right after it happens, so we can take a closer look at why this is happening to you? You can then email it to us at support+forum@agilebits.com.
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.
Looking forward to your message!
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Looks like this is solved
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That's great to hear! Thank you for the update :)
If you have any other questions, please feel free to reach out anytime.
Have a wonderful day :)
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