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Trying to cancel account

JackiePalka
JackiePalka
Community Member
in Memberships

I am trying to cancel my account but they have already billed me for another year. I want a refund on my credit card.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_tommy
    ag_tommy
    edited February 2020

    @JackiePalka

    We only answer account-specific questions/requests via our ticket system. Please reach out to us using support@1password.com. Be sure to use the email address tied to the account in question. Someone from our billing team will be able help answer your concerns.

    Include the following:

    Your user name here in the forum. JackiePalka
    A link to this topic. https://discussions.agilebits.com/discussion/111289/trying-to-cancel-account

    Also include a summary of your questions, or details on how we may assist you. That will help your ticket to get routed properly.

This discussion has been closed.