Chrome extension stop working after upgrade to 7.4.2

jfmarquis
jfmarquis
Community Member
in Mac

After automatic upgrade to 7.4.2 will browser extension is not working anymore.
It required app install on desktop which is the case....
i have remove and re install the chrome extension.
Chrome is in version 80.0.3987.87
What's wrong ?
thanks for your help

1Password Version: 7.4.2
Extension Version: 4.7.5.90
OS Version: 10.15.3
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @jfmarquis!

    Can you please try quitting Chrome completely once (with the Cmd+Q keyboard shortcut), and then launch it again?

  • jfmarquis
    jfmarquis
    Community Member

    done,
    no change on behaviour

  • ag_ana
    ag_ana
    1Password Alumni

    @jfmarquis:

    Thank you for the confirmation. I recommend trying two more things:

    1. Quit 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password.
    2. Should that not work, please try rebooting your system once.

    Should you still see the same issue after trying both of these, let us know and we will take a closer look.

  • jfmarquis
    jfmarquis
    Community Member

    it works after reboot thanks

  • ag_ana
    ag_ana
    1Password Alumni

    You are welcome @jfmarquis! I am glad to hear this :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.