Updates not getting completed on Mac OS 10.15.3

pils1959
pils1959
Community Member
in Mac

unable to update to 7.4.2 with a cyclical request to close app though it is closed.

1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: OS X 10.15.3
Sync Type: Not Provided
Referrer: forum-search:update not installing

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @pils1959!

    It sounds like 1Password mini might still be running in your menu bar. Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and see if the installer is able to continue this time?

  • pils1959
    pils1959
    Community Member

    Yes, i did that and I have managed to install the update fully. Thanks.

  • ag_tommy
    ag_tommy

    On behalf of ag_ana your welcome. If you need further assistance please reach out.

This discussion has been closed.