tried to update 1password from apple store but cannot shut down 1password long enough to update. It

K5xcq0

I have tried several times to update 1password from the apple store but will not update because can't shut down shutdown 1password to update. Have tried the control option command Q.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:trying to update 1password on my iMac says I need to close to update but cannot get 1password

ag_ana

Hi @K5xcq0!

1Password mini is probably still running in your menu bar. Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and see if the update process can continue then?