Parallels Premium Mac bundle

robertcerny

Hi,
if I buy Parallels Premium Mac bundle which contains 1password families, could I use it to extend my family subscription for another year or does it work only for new customers?

Thanks
Robert

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

XIII

Only for new customers unfortunately:

https://discussions.agilebits.com/discussion/comment/547997/#Comment_547997

ag_tommy

@XIII and @robertcerny

Sorry for the confusion, I was going off information at the time in the linked comment. Existing users are asked to email support and they can assist with the matter. I hope this helps.

support@1password.com

Edit for clarification:

The offer is for new and existing customers. Support has to apply specific details (code) from your purchase to your account. Since providing it here in the forums would be public, we ask you to email support so that they can gather those details from you privately.

robertcerny

Thanks,
I will send an email on support then.

Robert

ag_tommy

@robertcerny Thank you,

MichaelCorleone

Keen to know the answer for this also. Have emailed the support email as well...

ag_tommy

@MichaelCorleone

The offer is for new and existing customers. Support has to apply specific details (code) from your purchase to your account. Since providing it here in the forums would be public, we ask you to email support so that they can gather those details from you privately.

ref: #JMV-69798-146