No Face ID on iPhone X

apastrano
apastrano
Community Member
in iOS

So 1Password on an iPhone X is making me type in master password every time. No button for faceid on main sign in screen. Was working fine and now no longer works. It (faceid) is enabled in Settings/1Password . When I try to get into in 1password/Settings/Advanced/Security it just shows me a blank screen. IOS 13.3.1, 1Password v7.4.5. I have restarted phone. Still no change. Any clue? Thanks.

1Password Version: 7.4.5
Extension Version: Not Provided
OS Version: IOS 13.3.1
Sync Type: iCloud

Comments

  • apastrano
    apastrano
    Community Member

    Okay. I got it working again. I had to delete the app and re-install the app. Re-enable FaceID. I am happy again.

  • ag_tommy
    ag_tommy
    edited February 2020

    @apastrano

    Thank you for updating the topic, and letting us know your issue is resolved.

This discussion has been closed.