Autofill not working on techsoup.org

pkdotnet
pkdotnet
Community Member
in 1Password in the Browser

When using 1Password X for Chrome, Autofill on the login page of techsoup.org always redirects back to the homepage, rather than staying on the login page. This is 100% reproducible using 1Password X.

1Password Version: 7.4.4.BETA-0
Extension Version: 1Password X 1.18.6
OS Version: OSX 10.15.3
Sync Type: Families

Comments

  • kaitlyn
    kaitlyn
    1Password Alumni

    Hey @pkdotnet! 👋

    That's super interesting. An extra item is being saved that's triggering the page to redirect to the TechSoup homepage. To resolve it, open up 1Password for Mac and locate your TechSoup item. Click the Edit button, then click View Saved Form Details. Press the red - button in the following screenshot:

    After that, try filling the item again and let me know if you have any better luck.

  • pkdotnet
    pkdotnet
    Community Member

    Awesome - that worked! Thanks for the quick reply!

  • kaitlyn
    kaitlyn
    1Password Alumni

    @pkdotnet – Sweet! I'm glad I could help. Don't hesitate to reach back out if anything else comes up. :)

This discussion has been closed.