Microsoft Authenticator App to Authy

samlap

Hi
I was using microsoft authenticator as 2FA and i decided to move to Authy. So i deleted the 1password from Microsoft Authenciator and moved it to Authy.
But when i use the Authy token, it keeps rejecting it and now 1password locked me out temporarily due to multiple attempts in short period of time.
I thought it might have something to do with time being out of sync but my time is synced by default with the system.

Anyone having this issue or any feedback on this?

Thanks
Samlap

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

samlap

Fixed. Please ignore the thread...

ag_ana

Hi @samlap! Welcome to the forum!

I am glad to hear that you managed to get things sorted out. It would be great if you could write how you fixed it, in case other users have the same issue.

Thank you!

samlap

thanks @ag_ana
Here are the steps i performed:
From my authorized device Mac, i went to following.
1Password > Preferences > Accounts> Turn Off Two-Factor Authentication.
Once 2FA was disabled, i went back to browser, logged in 1password, re-enabled 2FA used Authy app and i am good.

Thanks

ag_ana

Thank you for sharing these steps with everyone @samlap! I really appreciate it :+1: :)

If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)