Doesn't work on my banking app

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Community Member
edited March 2020 in Android

Hi,

The popup doesn't appear in the password field of my banking app https://play.google.com/store/apps/details?id=mobile.acb.com.vn
Is there any workaround?
I cannot even copy the password from the 1Password app to this app. The paste option doesn't appear.


1Password Version: 7.4
Extension Version: Not Provided
OS Version: Android 9
Sync Type: Not Provided

Comments

  • Hi @LagPick. Thanks for reporting this issue. It looks like neither Autofill nor Accessibility work here, and I've reported this to our developers. For now, since the app seems to be blocking pasting, try filling your credentials with drag and drop.

    ref: dev/android/onepassword-android#955

  • Grow
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    Community Member

    Thanks but your link to Google site for how to use split screen is pointing to an unrelated page.

  • @LagPick My link was to our support site which shows you how to use split screen mode to drag information from 1Password to other apps. You can use this method to fill into the ACB app. I tested it out and can confirm that it works.

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    Community Member

    I meant this:
    With Android 7 or later, you can use split-screen mode to open 1Password and another app at the same time. Learn how to use split-screen mode. https://support.google.com/android/answer/9079646/#split_screen
    The is no split screen in the page.

  • peri
    edited March 2020

    @LagPick I see what you mean. It looks like the link needs to be updated on that page. Try this instead:
    https://support.google.com/android/answer/9295224?hl=en

    ref: dev/web/support.1password.com#2269

This discussion has been closed.