AWS - AccountId populated with OTP Code

124

Comments

  • abercrave
    abercrave
    Community Member

    Unfortunately adding the account field and setting its type to Email is still not working for me; 1Password is continuing to fill the account ID input with the MFA code. Is there else I can try? Thanks!

    OS: macOS 10.15.4
    Browser: Chrome 80.0.3987.149
    1Password: 7.5.BETA-0 (70500000)
    1Password extension: 4.7.5.90

  • ag_ana
    ag_ana
    1Password Alumni

    @abercrave:

    Does it work if you set the account field back to a regular text field instead? I know setting it to "email" is necessary on Windows, but other users have reported this working without setting it as an email field on a Mac.

  • cfoehrdes
    cfoehrdes
    Community Member

    We are also experiencing the same issue in our company using 1Password 7.4.3 on mac and Safari

  • njitman
    njitman
    Community Member
    edited March 2020

    Yeah, @Yaron's method for fixing FireFox on Windows 10 worked, when I try to login via FireFox on Mac it did not (it copied the OTP code again). I had to add a second 'account' field in a different section and set it as 'text' type for it to work on Mac. So, 'account' has to be 'email' type on Windows 10 and 'text' type on Mac and if you use both, then two entries, one 'email' and one 'text' type, both named 'account' and in different sections. I usually don't use Safari on Mac, but I launched it and gave it a try and it worked fine. Mac Catalina 10.15.4, Safari 13.1, 1Password 7.5.BETA-0. Just standard 1P extension in FireFox (no 1PX). I can post a screenshot of one of my entries if you want to see how it looks.

  • ihor
    ihor
    Community Member

    Thanks @Yaron ! Works!

    Mac OS 10.15.3
    Safari 13.0.5
    1Password 7.4.4

  • abercrave
    abercrave
    Community Member

    Thanks @ag_ana, setting it back to a text field worked. I could have sworn I'd started out with a text field first but who knows! ¯_(ツ)_/¯

  • jchadwick
    jchadwick
    Community Member

    With regards to this post from Yaron: https://discussions.agilebits.com/discussion/comment/552844/#Comment_552844

    How do you change the ordering of the form fields in 1Password? There seems to be no drag slider or anything to actually move them around. If it requires deleting all the form fields and re-adding them, that really isn't feasible -- the instant you delete a "Password" form field entry, the password for the entire 1Password entry itself is lost. And please don't say "you'll need to make a new 1Password entry first, then set up the fields, then move your credentials over with copy-paste" because doing that loses the OTP key.

    I'm focused purely on Mac + Chrome. See my post here for versions and plugin/extension details: https://discussions.agilebits.com/discussion/comment/551015/#Comment_551015

  • ag_ana
    ag_ana
    1Password Alumni

    @cfoehrdes:

    Please try the suggestions discussed in this thread and let us know if they work for you too :+1:

  • ag_ana
    ag_ana
    1Password Alumni

    @njitman:

    Thank you for testing all of these combinations! We should have enough screenshots in the post for now, but I'll make sure to take your offer should we need some more :)

  • ag_ana
    ag_ana
    1Password Alumni

    @ihor, @abercrave:

    Thank you for the confirmation! I am glad to hear things are working again for you too :)

  • ag_ana
    ag_ana
    1Password Alumni

    @jchadwick:

    Fields cannot be reordered. However, it shouldn't be necessary to do so if all you want to do is add the account field as per Yaron's instructions.

    And please don't say "you'll need to make a new 1Password entry first, then set up the fields, then move your credentials over with copy-paste" because doing that loses the OTP key.

    Copy-pasting fields does not lose the OTP key, so that is definitely an option if you want to go this route. I have just tested this in my 1Password app and the OTP field was moved without issues, like every other field.

  • njitman
    njitman
    Community Member

    You can always copy/paste the OTP key from the field anyway if you need to delete something and add it back. Just click into the key field and it will show the key.

  • ag_ana
    ag_ana
    1Password Alumni

    Indeed :+1:

  • conspiracyx
    conspiracyx
    Community Member

    I still haven't gotten Chrome 1pwdx 1.18.1 pushed out to me. I see it in the release notes but I still have 1.18.0. Do I have to force it somehow?

  • ag_ana
    ag_ana
    1Password Alumni

    @conspiracyx:

    I also still see 1.18.0 if I visit the Chrome extensions page here, so perhaps it's taking Google a bit longer to review the update this time.

  • conspiracyx
    conspiracyx
    Community Member

    OK, I am going to assume they are having COVID-related slowdowns (there were news of Chrome update issues) and will just hang tight ¯_(ツ)_/¯

  • ag_yaron
    ag_yaron
    1Password Alumni

    You can install 1Password X beta for now, which did receive the update already: https://chrome.google.com/webstore/detail/1password-x-beta-–-passwo/khgocmkkpikpnmmkgmdnfckapcdkgfaf

    Not sure why the stable update is taking so long to review by the Chrome team but we'll just have to sit tight :)

  • bentheye
    bentheye
    Community Member

    The same thing is happening in Safari, not sure if that got mentioned

  • ag_yaron
    ag_yaron
    1Password Alumni

    @bentheye The workaround is identical to all browsers, as written many times in this discussion:

    • On Mac, add a new custom "account" field to the login.
    • On Windows, add a new custom "account" field to the login and set the field as type "email".
  • jchadwick
    jchadwick
    Community Member

    Thanks @ana_ng et al.

    I've confirmed that the workaround described in https://discussions.agilebits.com/discussion/comment/552844/#Comment_552844 does work using 1Password 7.4.3 on OS X / Chrome extension 4.7.5.90. Due to the way the UI is designed, it's very easy to overlook a few key points, and I thought I'd mention them to benefit others:

    • The OTP goes into the section called SECTION (which is the only place you can put it anyway), not Saved Form Details
    • The "account" entry goes into the section called SECTION, label "account", value {AWS account ID number, or AWS account ID alias}, not Saved Form Details
    • The only Saved Form Details fields needed are username and password
  • sheldonh
    sheldonh
    Community Member
    edited March 2020

    I normally label my section entries "2FA" and put it in there, and additional details under "Additional Details" instead of leaving it as empty section. I'm on Windows. It's not working for me right now. Is the name of a section being filled in significant somehow or just metadata?

    I've been using 1Password X for Chrome, not the desktop version

  • sheldonh
    sheldonh
    Community Member

    Update: I remembered that 1Password X had a beta version. I switched to the beta version which was updated in march and this version works correctly. The other version was Feb 18 2020 update, while the 1Password X was March 17 2020. Thanks! 🎉

  • ag_ana
    ag_ana
    1Password Alumni

    @jchadwick:

    Thank you! Both for the update, and for the additional suggestions :)

  • ag_ana
    ag_ana
    1Password Alumni

    @sheldonh:

    You are welcome :) I am glad to hear this :+1:

  • omerh
    omerh
    Community Member

    Can't say exactly if the login page was changed by Amazon, but when doing auto login with 1Password 7 Version 7.4.3 (70403002) 1Password Store using Safari or Firefox the 1 time password is being filled in the account id for some reason (overriding the browser auto fill)


    1Password Version: 7.4.3
    Extension Version: 7.4.3
    OS Version: osx 10.15.4
    Sync Type: dropbox

  • ag_ana
    ag_ana
    1Password Alumni

    @omerh:

    I have merged your message with the ongoing discussion about the same topic. Please read the previous posts for all the information :+1:

  • hezor
    hezor
    Community Member

    I've had this same behavior and I can confirm that the workaround works for me too where you add a text-based field named "account" under Section. Running the latest 1P version on Mac.

  • ag_yaron
    ag_yaron
    1Password Alumni

    Thanks for confirming @hezor .

  • haggaret
    haggaret
    Community Member

    I'm still not getting the 1.18.1 version in Chrome either - very frustrating, because signing into AWS is a bit of a PITA now. Is there any way to force the update? Alternatively, I notice there are beta builds for 1Password X - how do you install those?

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @haggaret ,
    We're not sure why our update got stuck in Chrome's review process but we're hoping the next version push will release both.

    In the meantime, you can definitely install the beta which already contains the fix: https://chrome.google.com/webstore/detail/1password-x-beta-–-passwo/khgocmkkpikpnmmkgmdnfckapcdkgfaf
    Make sure to remove or disable the current 1Password X in your browser before installing this one.

This discussion has been closed.