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I'm trying to invite someone, but the invitation mail isn't sent

itsourbusiness
itsourbusiness
Community Member
in Memberships

I'm trying to invite a new teammember, but the invitation mail isn't sent. The mailbox is available, is recieving other emails and 1password is whiotelisted inv the spamfilter. I've tried over 20 times resending, etc. but there is no invitation mail received.

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Referrer: forum-search:invitation mail do not arrive

Comments

  • Ben
    Ben

    Hi @itsourbusiness

    Could you please try one more time and note:

    • The time (and timezone) at which you attempted to send the invite
    • The email address you're trying to send to

    and send that information, along with a link to this thread, to support+forum@1password.com? When you email in you will get an automated reply from BitBot with a support ID. Please post that ID here so we can "connect the dots."

    Thanks!

    Ben

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