Iphone & laptop are out of sync. At my wits end with this after years of using 1Password!!

Nellyvader
Nellyvader
Community Member
in Mac

I am a long time user of the app and currently a paid subscriber. The favorites and log in items on my iphone vs. my desktop version of 1Password are not in sync. I have tried several different fixes to no avail. I suspect it has something to do with the vaults but I can't tell. However, I can be certain that between all the different confusing options of primary, personal, all vaults, dropbox, iCloud and subscription sync I can't help but be confused and annoyed with how this app has devolved into a mess.

Please can you offer some kind of solution to get this app back to where it used to be when it just worked?

Thanks

1Password Version: 7
Extension Version: Not Provided
OS Version: 10.15.3
Sync Type: Impossible to know for sure

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Nellyvader! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: YYF-62259-964

This discussion has been closed.