1Password and Zscaler

majortom

Hey,

we are using Zscaler Cloud Security in our global company (50K+ employees)

Zscaler classified 1Password.EU und 1Password.CA as "Internet Service" and not as "Professional Service" like 1Password.COM:

For this reason, some elements are blocked and 1Password Web is displayed incorrectly:

1Password.COM works perfect.

I have reported this to Zscaler and hope that the classification will be adjusted. Could you also contact Zscaler about this.
At the moment we can only work limited with 1Password. Our admins and security team do not want to change the standard of Zscaler.

Kind regards
Tom

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Ben

Hi @majortom

Thanks for letting us know about this. Would you mind forwarding us the email that you sent to Zscaler to support@1password.com? Please include a link to this thread (https://discussions.agilebits.com/discussion/112149/1password-and-zscaler#latest) with your message so we can 'connect the dots.' That way we have something to work from. Thanks!

Ben

majortom

Hey @Ben

I have not written an email to zscaler, else I have reported it via: https://sitereview.zscaler.com/

I hope it will be processed soon by zscaler.

Tom

Ben

Thanks @majortom. Did they give you any sort of a tracking number for your report that we could reference when contacting them?

Ben

majortom

@Ben I'm afraid not. I only got the message that the data was received and is now being checked.

Ben

Thanks @majortom. I'll check with the team and see if we have a way to follow up on our end.

Ben