editing

vickimorgan
vickimorgan
Community Member
in Mac

I need to edit a password. When I click on EDIT it does not allow me to edit. All copy is frozen...can't edit and can't delete.

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Referrer: forum-search:I need to edit a password. When I click on EDIT it does not allow me to edit.

Comments

  • ag_tommy
    ag_tommy

    @vickimorgan

    Where did you install 1Password from the Mac App Store or directly from us? Do you have a 1Password Account or are using it standalone? e.g., Dropbox or iCloud?

  • vickimorgan
    vickimorgan
    Community Member

    I don’t recall... probably directly. Someone installed for me. I have an account.

  • ag_ana
    ag_ana
    1Password Alumni

    @vickimorgan:

    I would like to ask you to generate a diagnostics report from your Mac and email it to us to support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

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