Failed to switch to an individual account.
Failed to switch to an individual account. An individual account with this email address already exists.
Could someone please contact me regarding switching from a family to individual account. Thank you.
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Referrer: forum-search:Failed to switch to an individual account. An individual account with this email address already exists.
Comments
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Hi @100001! Welcome to the forum!
We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
Looking forward to your message!
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TUQ-44653-226
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I am having the exact same issue. I'll send an email to that address as well.
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Thank you! I confirm that I have managed to locate your message in our system :+1: So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.
Thank you for your patience!
ref: SCM-54729-585
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