Our 1Password won’t update from Version 7.2.5. Nothing happens when we press “Check for update”.

joncreaser

Our 1Password won’t update from Version 7.2.5. Nothing happens when we press “Check for update”. iMac(Late 2012) running OS X Mojave 10.14.6. Can you help? I have one iMac that has updated to 7.4.3 but my other iMac won't update beyond 7.2.5. Purchased 1 Password (the one that won't update) from Agilebits Store. The one purchased from "1Password Store" will update.

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1Password Version: 7.2.5
Extension Version: Not Provided
OS Version: OS X 10.14.6
Sync Type: Not Provided
Referrer: forum-search:update

ag_tommy

@johncreaser

I see you sent us an email. I will follow up with you there shortly.

ref: BTZ-89244-482