Business trial extension not working, account is frozen.

Cabin
Cabin
Community Member

Not wanting to put much personal details here, but our business trial account is frozen. It happened in the last couple days. I am hoping we can get the account unfrozen and continue using the trail for the time being. Please let me know how to provide personal details. Thank you!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Cabin
    Cabin
    Community Member

    This request is based on the offer on your website stating the trial extension for April.

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Cabin! Welcome to the forum!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support@1password.com from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

This discussion has been closed.