IPassword
Can’t Get into my iPassword with my thumbprint I’ll print works everywhere else on my phone. Need to reset my password can’t remember my typing password how do I do that
Comments
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Hi @Fredrated7! Welcome to the forum!
I am sorry to hear about this. For your privacy and security, your Master Password is not stored anywhere, only you know it. This means that it is not possible to recover it unless you are a member of a Families or Business accounts. If you have an Individual account or a standalone license, I recommend reading this article to try and recover your Master Password.
If, on the other hand, you are part of a Families or Business account, you can ask another Admin to recover your account for you.
If you still cannot recover your Master Password, we can certainly delete your account so you can create a new one with a new Master Password you know.
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It’s not 1password it’s ipassword
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Thank you for the confirmation. This is the support forum for 1Password however, so if you are using iPassword instead, I recommend reaching out to their developers :)
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