How to automatically check the "Remember username" box on the Citizens Access login page?

aaaaaa
aaaaaa
Community Member
in 1Password in the Browser

On the login page for Citizens Access (https://www.citizensaccess.com/myaccess/login.do) I can't get the "Remember username" checkbox to be automatically checked when filling the login. Filling the login un-checks the box, and if I check the box manually before filling the login, filling un-checks it again.

The checkbox form element id is "chkRememberMe":

And in my login item I have "chkRememberMe" added, and it's checked:

I've also tried it without the "chkRememberMe" field, but it still behaves the same: filling the login sets the checkbox to un-checked either way.

1Password Version: 7.4.3
Extension Version: 4.7.6.1 (beta)
OS Version: macOS 10.15.4
Sync Type: iCloud

Comments

  • aaaaaa
    aaaaaa
    Community Member
    edited April 2020

    I got it working in an incognito window. Once I can clear cookies and restart Chrome I will verify that it works in regular browser windows.

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @aaaaaa!

    I think unchecking the remember me box is the default 1Password behavior. Please let us know what you find out after testing this outside of incognito mode though, we are interested to see the results :+1:

  • aaaaaa
    aaaaaa
    Community Member

    It works after clearing cookies and restarting the browser. Thanks!

  • ag_yaron
    ag_yaron
    1Password Alumni

    We're glad to hear it, well done on figuring it out! :chuffed:

This discussion has been closed.