Mac App Password different than web subscription password?

mamcfarl
mamcfarl
Community Member
in Mac

My machine had to be rebuilt the other day and I managed to get my vault stuff organized and unlocked again. I have changed the Master Password and I can login to the web subscription that I have and see all vaults.

However, I cannot use that same Master password in the Mac desktop application. Is there a sync that I'm missing somewhere?

1Password Version: 1Password 7 Version 7.4.3 (70403002) 1Password Sto
Extension Version: 7.4.3
OS Version: OS X 10.14.6
Sync Type: N/A

Comments

  • ag_tommy
    ag_tommy
    edited April 2020

    @mamcfarl

    Do you have a vault on your Mac called Primary? If so, the unlock behaves like this.

    • If a Primary vault exists, then it unlocks using the Master Password for that vault, regardless of what, if any, memberships are signed in
    • If a single 1Password membership is signed in, then it unlocks using the Master Password for that membership account
    • If multiple memberships are signed in, then it unlocks using the Master Password of the first added membership

    Are using a membership? If all of your data is within the membership, we can help you remove that Primary vault?

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