1Password not working in Catalina

tobindia
tobindia
Community Member
in Mac

I've just upgraded to Catalina on my Mac. 1Password Mini does not start when I click to it, and the 1Password stand-alone does not connect to websites or have an Autofill button. When I "Check for Updates", nothing happens. Is there an upgrade I don't know about?

1Password Version: 7.4.3
Extension Version: Not Provided
OS Version: 10.15.4
Sync Type: iCloud
Referrer: forum-search:catalina

Comments

  • Ben
    Ben

    Hi @tobindia

    I'm sorry to hear about the trouble. 1Password v7.4.3 is the latest version of 1Password for Mac. Please try these instructions:

    1. Quit Safari
    2. Open and then quit 1Password completely — ⌘⌥⌃Q (Command Option Control Q)
    3. Drag 1Password to the Trash, but DO NOT use a "cleaner" app to remove 1Password if you have one (MacKeeper, CleanMyMac, AppZapper, etc)
    4. Empty the Trash
    5. Restart your Mac
    6. Install 1Password from our website: Download for Mac
    7. Open 1Password
    8. Make sure the extension is shown and enabled in Safari under Preferences > Extensions (do not click "More Extensions")
    9. Verify that you're able to use the extension to fill logins

    Let me know how it turns out. :)

    Ben

  • tobindia
    tobindia
    Community Member

    That worked great! Thanks!

  • Ben
    Ben

    You're very welcome. :)

    Ben

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