Deleted my old account then the new account turns to NOT subscribed
Hello, plz help me..
I deleted my old account ([removed by 1Password staff because it included personal information-- this is a public forum]) cause i forgot my master password.
And then i created a new account(same with my old account) cause my membership is still within the validity period .
But now my new account is Frozen . The 1Password app tells me that i don`t subscribe yet...
I want to know if i can move my old account`s subscription to my new account and help me to do this ...
Plz help me, Thanks!
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hi @dfff840227!
We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
Looking forward to your message!
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