1pw didn't create a new login when I registered on cewe.de

sniem
sniem
Community Member
in 1Password in the Browser

I went to https://www.cewe.de/ and chose to register a new account (click on the user icon in upper right and choose to press the red button REGISTRIEREN. I entered my personal data and used the password generator to create a new password, added some additional characters to the password, clicked copy, pasted it into the password fields and clicked register. The account has been succesfully created but no popup appeared to add the new login to 1pw.

1Password Version: 7.4.763
Extension Version: FF 4.7.5.90
OS Version: Windows 10 2004 (19041.207) x64 Pro German
Sync Type: Not Provided
Referrer: forum-search:Cewe

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @sniem!

    If you open your 1Password app and click on the Passwords category, do you see the password you created for cewe.de in there?

  • sniem
    sniem
    Community Member

    Hi Ana,
    Yes, it was there and that’s how I manually created a login.

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @sniem ,
    In some cases 1Password won't be able to pop up and ask you if you'd like to save that website as a new login due to various reasons, such as a non-standard login form on the website. You can manually save logins though: https://support.1password.com/save-login-manually/

    Keep that in mind if you ever do come across this issue again, you can manually save logins where 1Password is unable to do that automatically :)

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