1password closes almost instantly
a mac user of mine downloaded 1password and has followed the site instructions but has issues with the program closing right away. i have an error log if that helps.
1Password Version: 7.4.3
Extension Version: Not Provided
OS Version: 10.15.4
Sync Type: Not Provided
Comments
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a mac user of mine
Same Mac, different user, or someone you're assisting? Can you give us more details on what's happening?
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1 mac all users, its a user based in the uk. can i submit a log somewhere?
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Sure thing. Can you also submit a diagnostic report for us?
https://support.1password.com/diagnostics
The diagnostic report doesn't include any private information like your logins, Master Password, or Secret Key:
About 1Password diagnostics reports https://support.1password.com/diagnostics-privacy/
Please send that report tosupport@1Password.comBe sure to include the following information with your submission.Your user name here in the forum:
Potterhelp
A link to this topic:https://discussions.agilebits.com/discussion/112892/1password-closes-almost-instantly#latest- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
Once we receive the report, we will be in a better position to assist you.
You will receive a reply from BitBot our automated system with a ID number. Please post that number back here.
0 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
