Amazon and TOTP in 1Password for Mac doesn't work

cdj
cdj
Community Member
edited April 2020 in Mac

Hi,

I try to implement 2FA / TOTP in 1P for my Amazon account. However, when I try this, the QR code doesn't seem to be recognized by the app and when I enter the code manually, the OTP is not recognized by Amazon. And yes I waited for a fresh code valid for near maximum time. How to make this work? See attached screenshots for clarification. I visited this page in my Amazon account: https://www.amazon.com/a/settings/approval/setup/register


1Password Version: 7.4.3
Extension Version: Not Provided
OS Version: 10.15.4
Sync Type: 1Password.com

Comments

  • cdj
    cdj
    Community Member

    Oh, never mind. I discovered that I needed to permit 1P to record my screen by enabling that in SysPrefs -> Security & Privacy -> Screen Recording -> check 1Password. Restart 1P and now it works.

  • ag_tommy
    ag_tommy

    @cdj

    Thanks for updating the topic. I am glad to hear things are running better for you now. Let us know if you need us.

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