my barcode does not work and it keeps telling me my master pw is wrong

jimdalia
jimdalia
Community Member

trying to install 1PW on new Catalina sw on my MacBook Pro and kept telling me my pasword is wrong. I am typing right off my emergency kit paperwork's well as using the barcode


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Referrer: forum-search:my barcode does not work and it keeps telling me my master pw is wrong

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @jimdalia! Welcome to the forum!

    Are you able to login to your 1Password account in a browser, rather than in the 1Password for Mac desktop app?

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