my barcode does not work and it keeps telling me my master pw is wrong

jimdalia

trying to install 1PW on new Catalina sw on my MacBook Pro and kept telling me my pasword is wrong. I am typing right off my emergency kit paperwork's well as using the barcode

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:my barcode does not work and it keeps telling me my master pw is wrong

ag_ana

Hi @jimdalia! Welcome to the forum!

Are you able to login to your 1Password account in a browser, rather than in the 1Password for Mac desktop app?