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need reset

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ljholladay
ljholladay
Community Member
in Memberships

I cannot log in. I signed up a month or so ago but never finished my setup. Now I need to reset my account but I keep getting run in circles. The only option I seem to get is delete account but I just paid for a year and I want to use it ... but it won't let me reset without logging in. VERY FRUSTRATED!

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  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @ljholladay! Welcome to the forum!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

This discussion has been closed.