1Password does not autofill my account information on several websites

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On many websites I visit, 1Password does not autofill. When I click the browser extension icon and finally find the appropriate login information, clicking the login doesn't fill it in. I have to copy and paste both the username and password separately.

Furthermore, it seems like there are actually two different 1Password browser extensions for chrome. The one I've been using has the icon that is a couple of blue concentric circles. The other extension is just a gray keyhole. There are links to both extensions for chrome from the 1password website.

I suppose I thought that 1password had autofill capabilities, but it seems pretty broken. I've already restarted my computer and made sure everything is up to date.


1Password Version: 7.4.763
Extension Version: 1.18.1
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:1password doesn't autofill

Comments

  • samtheman0126
    samtheman0126
    Community Member
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    For more detail, I assumed that when I clicked on a username or password field on the website, 1password would show some options below the field, as it does in the videos on your website. This seldom happens when I try to log in.

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @samtheman0126! Welcome to the forum!

    Can you please give us an example of a website where this is happening?

This discussion has been closed.