Changed master password, now I'm locked out
Changed master password, now I'm locked out. Thought I was being extra careful, sorry. I have SECRET KEY but that's no help if 1P won't accept your password. I've gone through all the knowledgeable articles, no dice. HELP ME! I'm a subscription customer. My regular account email is different from the one I used to sign into the forum because (obviously) I can't log in.
1Password Version: 7.4.3
Extension Version: NA
OS Version: OSX 10.15.4
Sync Type: 1password
Referrer: forum-search:changed master password now can't get in
Comments
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Hi @wurtistt
I'm sorry to hear about the trouble. Are you able to sign in at https://my.1password.com/ ?
Ben
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Nope, and I've tried several different variations to account for finger slips and caps locks, etc. No dice.
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I see. Thanks for trying. In that case the best advice I can offer is what is outlined here:
FAQ: I'm locked out of my account (membership) / need to start over — 1Password Forum
Please let me know how you make out.
Ben
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Got it! I'm in! Thanks
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