I cant remember my master password and if I have to delete account will I get a credit?
Ive tried for 45 minutes now...lost masterpassword and Im learning i need to delete account and start fresh....Ive not used this since I set up last year..do I get a refund for unused months so I can re start?
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Referrer: forum-search:I cant remember my master password and if I have to delete account will I get a credit?
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didn't you follow the procedure to keep paper backup with secret key?
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Hi @AUinCALI247! Welcome to the forum!
Our sales team will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
Looking forward to your message!
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