1Password X does not show favicon that are manually uploaded on Firefox

For a number of sites I uploaded a favicon for that particular 1Password entry.

Example:

When searching the entry on https://my.1password.com or through the native Windows 1Password App it will show that uploaded icon.

However, when trying to fill it in it won't show it in line.

Or through the extension menu.

Firefox Version: 75.0 (64-bit)


1Password Version: Not Provided
Extension Version: 1.19
OS Version: Windows
Sync Type: Not Provided

Comments

  • Orado
    Orado
    Community Member

    It looks to be because the images generate a 404

  • kaitlyn
    kaitlyn
    1Password Alumni

    Thanks for reporting this to us, @Orado! I just tried to reproduce the issue on my end, but I didn't have any luck. Are you able to share the website URL for one of the items so I can test it out on the same site?

    I'd also like to see your 1Password X log to see if the 404 error appears there as well. You can find our guide that explains how to grab your 1Password X log here.

    Let me know, I'm here to help.

  • Orado
    Orado
    Community Member

    Hmm, Just created a dummy test website to send to you and now everything works as it should also on the domains that had issues yesterday.
    I made the switch yesterday from Brave to Firefox again, so I started with a clean an empty slate.

    Can it be there was a server issue on your end with the content icon delivery?

  • ag_ana
    ag_ana
    1Password Alumni

    @Orado:

    I am not aware of an issue on the server, but it's possible that it was something temporary, if things are working again for you now.

  • Orado
    Orado
    Community Member

    I am seeing the same behavior on the Android app where it won't show the icons I upload.

    This is in the Firefox 1Password X:

    This is in the 1Password op on Android:

    This is the autofill in on the site on my phone:

    The test site I created is:
    https://1passwordtest.codstats.nl/

  • kaitlyn
    kaitlyn
    1Password Alumni

    Hey @Orado! 👋

    I specialize in 1Password X, myself, but I'm sure the Android team would love to help. Would you mind sharing the issue over in the Android category? You can find the direct link here.

  • Orado
    Orado
    Community Member
    edited May 2020

    Sorry that makes more sense indeed :)

  • Thanks. :)

    Ben

This discussion has been closed.