Trying to sync my iphones and my Mac with iCloud. Sync is not an option in my Preferences.

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lizzcallaway
lizzcallaway
Community Member

Trying to sync iphones with Mac. Sync is not an option in my Preferences in 1 password on my Mac. I changed a password on my Mac and want it to be changed on my iphones.


1Password Version: 7.4.3
Extension Version: 4.7.5.90
OS Version: 10.12.6
Sync Type: iCloud
Referrer: forum-search:Installed 1 Password on Mac and 2 iphones. Can't find sync option in my menu.

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  • ag_tommy
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    @lizzcallaway

    With you not seeing a sync tab, that usually indicates you are using a 1password.com membership. In a membership, there is no sync tab as all of the syncing is done in the background.

    How did you change your Master Password? Do you happen to see a Primary vault on your Mac?

  • lizzcallaway
    lizzcallaway
    Community Member
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    I changed a bank password on my Mac and it didn't change on my iphone 6. That's why I thought I needed to sync them somehow. Today the password has changed on the iphone 6. Miraculously, I would say, although maybe just turning it off and back on did the trick.
    Thanks for explaining the reason I couldn't find the sync tab.

  • Ben
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    Thanks for the update @lizzcallaway. To be sure things are going to work properly moving forward I'd like to check a couple of things.

    1. Are you able to sign into your 1Password account at https://my.1password.com/ ?
    2. Do you see a vault called "Primary" on any of your devices?

    Please let me know.

    Ben

  • lizzcallaway
    lizzcallaway
    Community Member
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    1. Yes, I am able to sign into my 1Password account with the above link.
    2. I do not see a vault called "Primary" on any device. I see Personal.
  • Ben
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    Excellent. That's what we were hoping for. It should be smooth sailing going forward then but please let us know if you encounter any further hiccups.

    Ben

This discussion has been closed.