masterpassword lost - how can I recover it?

geosegu
geosegu
Community Member
in iOS

I lost my masterpassword. — I run my 1password app on my iPhone (iOS) and I always logged in with my fingerprint.
Now I typed on the password line in the app by chance and I can not go back to the fingerprint.
How can I log in via fingerprint now and/or recover my masterpassword?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 13.3.1
Sync Type: iCloud
Referrer: forum-search:masterpassword lost - recover how? - can't login w. fingerprint on iOS

Comments

  • Ben
    Ben

    Hi @geosegu

    Welcome to the forum. I'm sorry to hear you've forgotten your Master Password, and as such are unable to unlock 1Password. The only way to re-enable Touch ID access would be by inputting the correct Master Password. You are not limited on the number of attempts you can make. We have some tips that may help available here:

    If you forgot your Master Password or you can't unlock 1Password

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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