1Password quit unexpectedly.

tobindia
tobindia
Community Member
in Mac

I got a pop-up saying that 1Password wanted to update, so I said OK. Then my Mini extension disappeared, and my 1Password application won't start. It says "1Password quit unexpectedly." right away. What should I do?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 10.15.4
Sync Type: iCloud

Comments

  • ag_tommy
    ag_tommy

    @tobindia

    Let's replace the application.

    1. Quit Safari and any other open web browsers.

    2. Open and then quit 1Password completely (if running). * Hold down the Control and Option keys on your keyboard and choose 1Password > Quit 1Password Completely from the menu bar.

    3. In Finder, drag 1Password 7 from the Applications folder to the Trash. DO NOT use third-party app cleaners to remove 1Password (MacKeeper, CleanMyMac, AppZapper, and others). This can result in accidentally deleting all of your 1Password data.

    4. Empty the Trash.

    5. Restart the Mac.

    6. Install 1Password from our website: Download for Mac.

    7. Open and unlock 1Password, before opening your browser.

  • tobindia
    tobindia
    Community Member

    That worked! Thanks, ag_tommy.

  • ag_tommy
    ag_tommy

    Glad to be of assistance. :)

This discussion has been closed.