I cannot find the entry "Redeem your free 1Password Families membership" in my Business Profile

mj70

Our business account is in the EU. Is there no offer for a free family account there?

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Referrer: forum-search:I cannot find the entry "Redeem your free 1Password Families membership" in my Business Profile

Ben

Hi @mj70

We'll be happy to help get you pointed in the right direction on that. So we can confirm the options on your account can you please send us an email to support+forum@1password.com from the email address associated with your 1Password Business membership? You don't have to repeat yourself: you can include a link to this thread (https://discussions.agilebits.com/discussion/113696/ ) in the email. Once you email in you'll get an automated reply from BitBot with a support ID. Please post that ID here so we can follow up quickly.

Thank you!

Ben

mj70

Thank you, @Ben.
I have sent a mail to support+forum@1password.com and am waiting for a reply.

mj70

Hi @Ben
The support ID is [#QIH-76763-358]

Ben

Perfect, thanks @mj70. I've asked one of my colleagues who works with our EU customers to take a look at this for you ASAP.

Ben

ref: QIH-76763-358

mj70

Thank you, @Ben

Ben

You're very welcome. :+1:

Ben