1Password mini-window does not "Go" if Firefox is launched but does not have an open window

lokimac
lokimac
Community Member
in 1Password in the Browser

Hi

I've noticed this on two different Macs. They're both on Catalina (10.5.5) and with the newest version of Firefox (76.0.1). On both computers, Firefox is set as the default browser.

When I use the 1Password mini-window from the menubar to search for a website and click Go, it succeeds or fails depending on whether Firefox has a window open.

If Firefox is quit completely, 1Password will Go correctly.
If Firefox has a window open, Go will work.
If Firefox is running but does NOT have a window open, Go does nothing.

It does not seem to matter whether I have the 1Password or 1Password X extension.
A reboot does not fix it.

As I say, this happens on two different computers (mine and a client's) - same behavior.

Thanks for reading!
Matt

1Password Version: 7.5
Extension Version: 4.7.5.90
OS Version: 10.15.5
Sync Type: 1P Account
Referrer: forum-search:firefox window

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @lokimac! Welcome to the forum!

    This is a known behavior in Firefox, which we hope to find a way to address in the future. Please see this post from my colleague Yaron for some suggestions and workarounds, I hope it will be helpful to you :)

  • lokimac
    lokimac
    Community Member

    Thank you! Good to know I wasn't doing something wrong.

  • ag_ana
    ag_ana
    1Password Alumni

    You are welcome @lokimac! You definitely were not doing anything wrong :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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