Constant 1Password wants to use 1password.com dialog.

Mossop
Mossop
Community Member

From today I've been constantly seeing this Safari dialog appear saying "1Password 7.app" wants to use "1password.com" to sign in. I don't use Safari and I don't know why this is appearing so I've been clicking cancel. Everytime it shows the first time I click cancel is shows a second time. It seems to show most often just after I resume from suspending my macbook pro by opening the lid.

screenshot


1Password Version: 7.5 (70500003)
Extension Version: 4.7.5.90
OS Version: OS X 10.15.5
Sync Type: ?

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Mossop!

    Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? Do you see the same message afterwards?

  • Mossop
    Mossop
    Community Member

    Yes, maybe 30 seconds after starting 1Password the dialog showed again.

  • Ben
    Ben
    edited June 2020

    @Mossop

    If you're using Duo with any of your 1Password accounts then this would be expected. Unfortunately we don't control the text / icon for that dialogue, or we'd make it more clear that this is an official request and it is related to authorizing the 1Password for Mac app to speak to your 1Password account. Sorry for the confusion. You need to hit continue or your data won't sync properly.

    Ben

  • Mossop
    Mossop
    Community Member

    What is Duo?

  • @mossop,

    Duo is a Two-Factor Authentication system that your account may be using: https://duo.com

  • plaintxt
    plaintxt
    Community Member

    I just updated to Big Sur and am now experiencing this same thing. I use Duo and understand the purpose of the dialogue, but wonder if there's a way to make this permission persistent - something along the lines of an Always Allow button.

  • @plaintxt,

    Unfortunately not, this dialog isn't one that we can control or persist access to.

  • plaintxt
    plaintxt
    Community Member

    Ok thanks understood @rudy. Do you know if the dialog is controlled on the Duo side?

  • @plaintxt,

    The dialog is part of how we've chosen to implement Duo. Apple provides an API called ASWebAuthenticationSession that allows running these specific kinds of authentications.

  • plaintxt
    plaintxt
    Community Member

    Thanks @rudy.

  • On behalf of Rudy, you're welcome.

  • plaintxt
    plaintxt
    Community Member

    Silver lining- I can now authenticate with my Yubikey rather than having to send a push to Duo!

  • ag_ana
    ag_ana
    1Password Alumni

    @plaintxt:

    I am glad to hear you are enjoying Yubikey support :)

This discussion has been closed.