Autofill does not show account

verma_shitanshu
verma_shitanshu
Community Member
in iOS

When i login to a website, the login information promptly shows up. But when I open the app, I need to search for login every time. Is there a way to tell 1password to remember which password to use for which app?

I have URL selected for the saved password and I can autofill on my browser. However, both iPhone and iPad don't seem to map the login->app.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @verma_shitanshu! Welcome to the forum!

    But when I open the app, I need to search for login every time.

    Can you give us an example of an app where this happens to you?

  • verma_shitanshu
    verma_shitanshu
    Community Member

    Vanguard.

  • Ben
    Ben
    edited June 2020

    Thanks @verma_shitanshu. The Vanguard app hasn't been updated for compatibility with iOS 12 / Password AutoFill. That's the problem here. The way 1Password maps Login items to apps is by looking at the context Apple gives us with the autofill request. When an app doesn't have an Associated Domain, that context is empty... Vanguard's app doesn't specify one, so we get no context, and no way to map a specific Login item to it. Most apps have such an association at this point. For those that don't, the best we can suggest is contacting the app developer and requesting they add one.

    Ben

This discussion has been closed.