macOS (APFS case sensitive) + Firefox extension

oteras
oteras
Community Member
in Mac

Hi there,
I've been migrating between Macs and I noticed that the 1Password Firefox extension doesn't work in the new setup.
When I restart 1Password app and go back to Firefox the extension icon blinks from active to inactive, and stucks shaded (inactive).

Then only difference between macOS installations is that on the new Mac the file system is case senstivie.
However, the Safari extension works fine.
Can you confirm if Firefox extension works on macOS with case sensitive file system?

1Password Version: 7.5
Extension Version: 4.7.5.90
OS Version: macOS 10.15.5
Sync Type: iCloud

Comments

  • danco
    danco
    Volunteer Moderator

    I can't comment on your actual question, but I wonder why you used a case sensitive file system. This is usually not recommended, and can lead to problems at times.

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @oteras! Welcome to the forum!

    I would like to ask you to generate a diagnostics report from your Mac and email it to us to support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

This discussion has been closed.