How can I report mobile apps and websites which don't permit 1Password's auto-fill feature?

darkhelmet
darkhelmet
Community Member
in 1Password in the Browser

I come across mobile apps and website (mostly on mobile but also sometimes Chrome on OSX) which have issues with auto-fill for username and password fields. I'm not sure each time if it's something specific to the mobile app or website, or if it's just a temporary glitch. Is there a way to report these for incompatibility checks?

1Password Version: 7.5.1
Extension Version: 1.19.1
OS Version: OSX 10.15.5 / Android 10
Sync Type: Not Provided
Referrer: forum-search:auto-fill not working

Comments

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @darkhelmet ,
    There sure is.

    You can send us the URL(s) of websites you're having troubles with to support@1password.com, along with information such as on which device you're experiencing the issue on, which 1Password version do you have and any other relevant info, and we'll test it for you, replying back with our results. If needed, we will forward it to our developers for further inspection, or let you know if this is something you should contact the website's support about and let them know how they can fix/improve it so it would work better with 1Password (and other password managers).

  • darkhelmet
    darkhelmet
    Community Member

    Sounds good! Thank you for the response.

  • ag_ana
    ag_ana
    1Password Alumni

    On behalf of Yaron, you are welcome! Let us know how we can help :)

This discussion has been closed.