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Email family trial

leonxrdx
leonxrdx
Community Member

I just received and email saying that I have 4 days left on the Families trial, but I don't really have it. I have a trial of the personal account for six month because I'm a student. Anyone had the same problem? I don't want my account to freeze.


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Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @leonxrdx! Welcome to the forum!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • leonxrdx
    leonxrdx
    Community Member

    Thank you for your help. The ID is [#UUD-99535-297]

  • ag_ana
    ag_ana
    1Password Alumni

    @leonxrdx:

    Thank you! I confirm that I have managed to locate your message in our system :+1: So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: UUD-99535-297

This discussion has been closed.